Frequently Asked Questions

General Questions
We provide exterior trade services as a subcontractor, including roofing, siding, windows, doors, repairs, and full replacements for both residential and commercial projects.
Yes, we are equipped to perform both repairs and full replacement scopes depending on project requirements and site conditions. We follow the scope provided by the general contractor and can also provide recommendations when needed.
Yes, we provide detailed, competitive bids based on plans, scope of work, and site conditions provided by the general contractor.
Yes, we are fully licensed and insured to perform subcontracted exterior construction work.
We aim to respond to bid invitations and requests within a timely manner, typically within 24–72 hours depending on project complexity.
Yes. We have experience working on government facilities, military installations, airports, and other secure environments that require strict safety, security, and compliance standards.
Yes. We frequently work on occupied commercial buildings and multifamily communities and take measures to minimize disruptions to tenants, employees, and visitors.
Safety is a top priority. Our team follows OSHA guidelines, site-specific safety plans, and project safety requirements to ensure a safe work environment.
We utilize experienced project managers, skilled field personnel, detailed quality control procedures, and regular inspections throughout every phase of the project.
Yes. Our team has the experience, workforce, and resources to successfully complete projects of various sizes and complexities throughout USA.
Roofing
Yes, we perform both roof repairs and full roof replacements depending on the project scope.
We work with a wide range of systems including asphalt shingles, flat roofing, and low-slope commercial roofing systems.
Yes, we can coordinate work in occupied buildings and participate in phased construction schedules when required.
Siding / Exterior
Systems
Yes, we provide both siding repair and full replacement services.
We work with vinyl, fiber cement, metal panels, and other common residential and commercial exterior systems.
Yes, we regularly work from plans, specs, and engineered drawings provided by general contractors.
Windows & Doors
Yes, we can install specified or supplied products based on the project requirements.
Pricing & Project
Process

Pricing is based on scope, plans, materials, site conditions, and project complexity. We provide detailed unit-based or lump sum pricing depending on the bid package.

Yes, we provide prompt pricing for change orders to support project timelines and decision-making.

Simply contact our team with your project details, drawings, specifications, or scope of work. We will review the information and provide a timely and competitive proposal.

Project Execution

We follow the GC’s schedule, attend coordination meetings when required, and maintain clear communication throughout the project to ensure smooth execution.

We prioritize safety compliance on all job sites and follow OSHA standards and any additional site-specific safety requirements set by the general contractor.

Yes, we provide workmanship warranties consistent with industry standards and project requirements.

General Questions
We specialize in full exterior home renovations, including roof replacement, siding replacement, and full window and door replacement.
No, we do not offer repair services. We focus exclusively on full replacement projects to ensure long-term durability, performance, and value.
Yes, we offer free, no-obligation estimates for all full replacement exterior projects.
Yes, our company is fully licensed and insured to perform exterior renovation work for residential and commercial properties.
You can contact us by phone, email, or through our website to schedule a convenient time for a free consultation.
Insurance
No, we do not work directly with insurance companies or handle insurance claims on behalf of customers.

If you believe your project may be covered by insurance, we recommend the following steps:

  1. Contact your insurance provider to report the damage and open a claim.
  2. Schedule an inspection with your insurance adjuster to assess the scope of work.
  3. Once you have your claim details and approved scope, you can contact us for a full replacement estimate based on that scope.
  4. We will then provide a proposal for the approved work so you can move forward with your project.
Roofing
No, we do not perform roof repairs. We specialize in full roof replacement only.
Common signs include missing shingles, leaks, sagging areas, water stains inside your home, or a roof that is 20+ years old.
We work with asphalt shingles, metal roofing, and other industry-standard materials depending on your needs and budget.
Most residential roof replacements are completed within 1–3 days, depending on size and weather conditions.
Siding
No, we do not offer siding repairs. We focus exclusively on full siding replacement projects.
We offer vinyl, fiber cement, and other durable siding materials designed to improve both appearance and protection.
Most siding replacement projects take between 3–7 days depending on the size of the home and material selected.
Yes, new siding can improve insulation and help reduce energy costs when properly installed.
Windows & Doors
No, we do not perform window repairs. We provide full window replacement only.
New windows can improve energy efficiency, reduce noise, increase comfort, and enhance curb appeal.
Most full window replacement projects can be completed within 1–2 days, depending on the number of windows.
Pricing & Financing
Costs vary depending on materials, project size, and scope of work. We provide detailed written estimates before any work begins.
Yes, financing options may be available for qualified customers. Please contact us for details.
Warranty & Maintenance
Yes, we provide workmanship warranties as well as manufacturer warranties on materials.
Regular inspections, cleaning debris, and addressing environmental buildup can help extend the life of your exterior systems.

Why choose Freddy & Son?

We are founded on the principles of excellence in customer service, meeting quality standards and exceeding customer’s expectations. We use a unique approach to provide solutions and alternatives to your construction needs. Click Here to watch our video to learn more.

How much does a roof inspection cost?

Freddy and Son Roofing provides free roof assessments to identify any storm related damage to your roof.

How do I file a claim with my insurance company?

Once your free roof assessment has been done and storm damage has been identified, we can help you file the claim with your insurance company over the phone.

How do I know if my insurance company will pay for it?

Once your claim has been filed, your insurance company will schedule a day and time with you for an adjuster to assess your roof. A representative from Freddy and Son Roofing will be there during the adjuster meeting with your best interest in mind.

What will my total out of pocket cost be?

Usually the deductive amount is your only out of pocket expense, unless you have chosen to get any upgrades not covered by insurance.

Do all the money the insurance pays goes to the contractor doing the job?

Your insurance company will provide you with paperwork showing the scope of work covered by the claim and the replacement cost value amount (RCV). The RCV amount is due to the contractor unless otherwise specified in the contract.

What does RCV and ACV stand for?

RCV stands for Replacement Cost Value, this is the total amount the insurance will pay for. ACV stands for Actual Cash Value, this is the amount due from the insurance minus depreciation and deductible.

What is depreciation?

Depreciation is the final payment the insurance company will issue after the job is completed.

Can I get any upgrades to my roof?

Upgrade options are available upon request and can add extra value to your home. However, upgrades are usually not covered by insurance companies.

What if there is more damage than just my roof?

During the roof inspection, our specialist will also check the siding, gutters, fascia, and any interior damage your home might have.

Who deals with the insurance company?

After the claim has been filed, you will receive a copy of the insurance estimate. Freddy and Son Roofing will review that estimate to make sure that all the items required by local and state building codes are included. If there are items missing; a supplement will be sent to your insurance company on your behalf. After the completion of the work, we will send your insurance company a final invoice and pictures of your new roof.

How long will the whole process take?

It depends on your insurance company, in most cases it will take 1-2 weeks to have the claim approved. The roof installation once scheduled only takes 1-2 days.

What is a supplement?

Once the insurance company’s estimate is reviewed, we will determined if all the items are compliant with local building codes, if that is not the case, we will draft a supplement on your behalf and submit to the insurance company for approval. These supplement could grant you unexpected improvements to your home.

My roof is not leaking why should I get it inspected?

Sometimes hail and wind damage is not obvious until damage to your interior appears, to prevent this; your roof should be inspected at least every 2 years.

What type of warranty does Freddy & Son offer?

Freddy and Son will provide you with a 6-year labor warranty. You will also receive the manufacturer’s warranty for the shingles of your choice.

How much would a new roof increase the value of my home?

According to Remodeling Magazine’s 2013 Cost vs. Value Report, a new roof increases home resale value by a national average of nearly $12,000. The survey also revealed that homeowners who have new roofing installed can expect to recover an average of 62.9% of the installation cost through increased home value.

Can I choose the new color of my roof?

Yes, however; if you belong to the homeowner’s association, you will need to seek approval first.

Can siding or other damages be paid under the same insurance claim?

Yes, during our inspection, we will also check at other storm related damages, and if found they can be reported on the same claim.

How can I check Freddy & Son's references?

You can take a look at our google reviews. We can also provide you with a list of testimonials from previous customers.